HR & Organizational Assessments

ListenFirst Media Assesses Recruitment Process for Company Growth


recruitment process case study

Sample page from the Case Study

Overview

When startups launch, limited manpower often leads to the informal development of People Operations (People Ops) and Human Resources (HR) processes. While these may not be top priorities initially, their importance becomes evident for fostering an engaged and productive team. Understanding the impact of a company's strategy on talent management, knowing where to start, focusing on key areas, and measuring progress pose significant challenges.

listensfirst media logo

About the Client

ListenFirst Media, headquartered in New York, is a leading company in the media analytics industry. Combining AI technology with robust client support, their platform helps businesses optimize media strategies, gain audience insights, and improve overall performance while minimizing costs.

Rise met us perfectly where we were at, which was wanting to do something, but needing a lot of guidance with it, but they did it in a way that was really collaborative, and we felt good about it. They were always readily available. We got so much out of it. Rise just made sense. It was the right combination of services and flexibility.
— Jenny Odegard, Associate General Council

The Challenge

ListenFirst sought to formalize its ad hoc recruitment process, aiming for standardization and industry best practices. With limited internal resources and a decentralized approach, the challenge was to gain buy-in from existing employees and structure the recruitment process.

The Strategy

ListenFirst Media turned to The Rise Journey for an in-depth strategy involving a thorough discovery process, engaging diverse stakeholders, and ensuring minimal time commitment. Over four months, the result was a more transparent, standardized recruitment process, covering steps, stages, questions, and scorecards. The focus was on clarity and inclusivity, ensuring everyone in the organization felt heard.

The Results

Implementation of the standardized process brought clarity to ListenFirst's recruitment philosophy and improved efficiency. The structured approach streamlined stakeholder involvement and led to a more intentional and cohesive recruitment strategy.

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