HR & Organizational Assessments
ListenFirst Media Assesses Recruitment Process for Company Growth
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Overview
When startups launch, limited manpower often leads to the informal development of People Operations (People Ops) and Human Resources (HR) processes. While these may not be top priorities initially, their importance becomes evident for fostering an engaged and productive team. Understanding the impact of a company's strategy on talent management, knowing where to start, focusing on key areas, and measuring progress pose significant challenges.
About the Client
ListenFirst Media, headquartered in New York, is a leading company in the media analytics industry. Combining AI technology with robust client support, their platform helps businesses optimize media strategies, gain audience insights, and improve overall performance while minimizing costs.
The Challenge
ListenFirst sought to formalize its ad hoc recruitment process, aiming for standardization and industry best practices. With limited internal resources and a decentralized approach, the challenge was to gain buy-in from existing employees and structure the recruitment process.
The Strategy
ListenFirst Media turned to The Rise Journey for an in-depth strategy involving a thorough discovery process, engaging diverse stakeholders, and ensuring minimal time commitment. Over four months, the result was a more transparent, standardized recruitment process, covering steps, stages, questions, and scorecards. The focus was on clarity and inclusivity, ensuring everyone in the organization felt heard.
The Results
Implementation of the standardized process brought clarity to ListenFirst's recruitment philosophy and improved efficiency. The structured approach streamlined stakeholder involvement and led to a more intentional and cohesive recruitment strategy.
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